F.A.Q.

 

 

What are the shipping times? 

For shipping questions please check shipping info 

HERE

 

Are all your products handmade?

No, To expand my business I am now including a range of ready-made messy bun beanies and high ponytail caps from international suppliers, this also ensures I have a larger range of styles and price points to cater to. If in doubt each listing states if it is handmade or ready made.

Do you make all your handmade items yourself?

Yes, all handmade items are made by me, ensuring consistency.

Everyone has their own knitting style and tensions can alter, resulting in different looking pieces, I make every item myself ensuring that each piece looks the same time and time again. 

Can I have a different colour than listed?

 

 Yes, by all means, shoot me a quick message and I will be more than happy to make your scarf, beanie or shawl in a different colour. 

 

Do you offer gift wrapping? 
    All my Hand knit products are wrapped in
tissue paper and presented ready for gift giving. 
I am more than happy to exclude the payment amount in the invoice and ship directly to the recipient. Just be sure to leave me a note at the checkout that this is a gift, and include the correct address for the recipient. 

How do I review my purchase? 

Please visit the page of the product you purchased and scroll to the bottom of the page, here you have the option to click the "write a review button"

 On mobile tap the 3 horizontal bars to write your review

Each product page has reviews at the very bottom of the page.

I also have more reviews on Etsy HERE for my hand made products

(It may be important to know that I have no control or am not able to Screen/Delete/unpublish any Esty review)

 
Have a query about my product?
Please, if you have any questions or concerns don't hesitate to contact me I am here to help!
Just flick me through a message in the contact section below.
Photography
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Lifestyle photos by Sergej

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